Privacy Policy

1. Overview

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services (“Platform”, “we”, “us”, “our”).

We are committed to protecting your privacy in accordance with the UK GDPR and Data Protection Act 2018.

By using the Platform, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following information:

A) Personal Information

  • Name
  • Email address
  • Billing address
  • Account login details
  • Date of birth (for age verification)

B) Transaction Data

  • Purchase history (tickets, entries, competitions)
  • Payment method type (we do not store full card details)
  • Wallet/store credit balances
  • Crypto transaction references (where applicable)

C) Technical Data

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

3. How We Use Your Information

We use your data to:

  • Process competition entries
  • Manage user accounts
  • Deliver prizes and winnings
  • Provide customer support
  • Prevent fraud and abuse
  • Improve website performance and user experience
  • Send important service notifications

We do not sell your personal data.

4. Payments & Crypto Processing

Payments may be processed via third-party providers, including:

  • Card payment processors
  • Crypto payment gateways
  • Fiat-to-crypto conversion services

We do not store full payment card information.

Crypto transactions are recorded for verification and compliance purposes.

5. Store Credit / Wallet System

If applicable, we may issue store credit or wallet balances.

  • Store credit is linked to your account
  • It is used only within the Platform
  • Transaction history is stored securely for accounting and fraud prevention

6. Affiliates & Referrals

If you participate in our affiliate program:

  • We track referral activity (clicks, purchases, commissions)
  • Affiliate IDs may be stored in cookies or referral links
  • Earnings are linked to your affiliate account

7. Cookies

We use cookies to:

  • Maintain user sessions
  • Track referrals and affiliate activity
  • Improve website performance
  • Analyse traffic

You can disable cookies in your browser settings, but some features may not function correctly.

8. Data Sharing

We may share data with trusted third parties including:

  • Payment processors
  • Hosting providers
  • Analytics tools
  • Affiliate tracking systems
  • Legal or regulatory authorities if required

All third parties are required to handle data securely.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services
  • Meet legal obligations
  • Resolve disputes
  • Prevent fraud

You may request deletion of your account at any time, subject to legal and financial record requirements.

10. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability

To exercise your rights, contact us using the details below.

11. Data Security

We implement appropriate security measures to protect your data, including:

  • Encrypted connections (SSL)
  • Secure payment processing
  • Restricted admin access
  • Monitoring for suspicious activity

However, no system is 100% secure.

12. International Users

If you access the Platform from outside the UK, you acknowledge your data may be transferred and processed in the UK or other jurisdictions.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

14. Children

Our services are strictly for users aged 18 and over. We do not knowingly collect data from minors.

15. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised date.

16. Contact Us

If you have any questions about this Privacy Policy or your data, contact:

Email: [Your support email